Frequently Asked Questions
- Once received, your booking request will be assessed in light of other event bookings, staff and equipment availability and resourcing.
- You may be contacted by email or phone for more information, especially if this is the first time you have requested our services.
- If we are unable to assist you, you will be notified promptly.
- We do not decline requests easily or often, however on occasions we are fully booked.
- Please strive to ensure your request is submitted weeks or months in advance to avoid disappointment.
- If we take your booking, a quote for a cost recovery fee (no labour component) will be forwarded to you along with our terms and conditions.
- The quote is based on the nature of the event (size, location, complexity etc).
- You need to contact us a fortnight leading up to your event to confirm final requirements and event details.
- An invoice will be sent to you shortly after the event.
- In consultation with you, we will determine the number of staff required.
- We can provide information regarding staff qualifications and equipment allocations.
- Unfortunately not, each state and territory has their own individual booking system. Please visit:
- NSW: http://www.stjohnnsw.com.au/
- VIC: http://www.stjohnvic.com.au/
- QLD: http://www.stjohnqld.com.au/
- SA: http://www.stjohnsa.com.au/
- WA: http://www.stjohnambulance.com.au/
- NT: http://www.stjohnnt.org.au/
- TAS: http://www.stjohntas.org.au/